Nearly half of home service calls go unanswered and customers book elsewhere within minutes.
We automatically capture leads from calls, forms, WhatsApp, and SMS, qualify emergency jobs, provide instant quotes, and route urgent work based on real-time availability, so you never miss a revenue opportunity.
Live in 4 to 8 weeks.
This Is Exactly What You Are Dealing With Right Now.
If you run a plumbing, electrical, or home service business, the phone never stops ringing. But when you're on a job, driving, or after hours, calls go unanswered. Every missed call is a job that went to a competitor or never happened at all.
• You miss calls while on a job site or driving between appointments. UK plumbers miss 30 to 60% of their inbound calls every day.
• Around 62% of callers won't leave a voicemail. They hang up and ring the next tradesperson on Google.
• Many calls are urgent jobs that need immediate dispatch, but you're already on-site with no way to respond.
• Evening and weekend calls go to voicemail. Those are the highest urgency customers and they almost never call back.
Every missed call costs £180 to £600+ in lost business.
Lexa Systems builds AI workflows that answer every call 24/7, capture lead details, provide instant quotes, and book jobs directly into your schedule. The voice sounds natural and professional, with the ability to handle emergencies, qualify leads, and route urgent work to the right tech. No missed calls. No lost revenue. No admin pile-up.
What Missed Calls Actually Cost Your Trade Business.
Before we show you the solution, let's look at the real numbers. These are UK industry benchmarks for busy plumbing and home service businesses.
A busy UK home service business spends this much time every week just managing calls, quoting, scheduling, and follow-ups.
Annual revenue lost from missed calls alone, not counting slow response times, after-hours enquiries, or lost repeat business.
Based on 120 to 200 monthly calls, 38 to 60% missed, £180 to £600 average job value.
⚡ What changes with your AI system.
You recover 40 to 70% of previously lost jobs and remove 15 to 25 hours of weekly admin work.
The Numbers Every UK Trade Owner Should Know.
This is not specific to your business. This is UK industry data across plumbing, electrical, and home services.
of calls to UK trade businesses go unanswered
UK industry benchmark. Most of those customers call another tradesperson within minutes and never come back.
of callers won't leave a voicemail
They hang up and call the next number. Voicemail means permanently lost revenue, not a callback opportunity.
wins the job, every single time
UK customers are not browsing or comparing. They are booking whoever picks up. Speed wins, not reputation.
missed per week costs you £3,600/month
At £180 per job, missing just one call a day adds up to over £43,000 in lost revenue every year.
and weekends are your highest value calls
After-hours missed rates hit 90%+. Urgent jobs with the highest willingness to pay, going straight to voicemail.
lost annually by the average UK plumber
A six-figure leak most trade owners never track because the jobs simply disappear before any record is made.
Statistics based on UK trade industry research and used for illustrative purposes. Individual results vary by business size, location, and call volume. Sources available on request.
Hear It Handle a Demo Emergency Call.
This is a live demo of the Lexa Systems plumber AI agent. Charles Fairclough, founder of Lexa Systems, plays the role of a customer calling about a water leak. Hit play and hear exactly what your customers would experience.
This is a real Lexa Systems AI agent, not a human.
See What You're Losing. Right Now.
Adjust the sliders to match your business. We'll calculate exactly how much revenue slips through every day, and what you could recover with Lexa Systems.
WHAT WE BUILD FOR YOU.
Each system is built around how your trade business takes calls and dispatches jobs. We map your current flow, identify exactly where revenue is slipping through, and automate it end to end. Most clients are live in 4 to 8 weeks.
• 24/7 AI Phone Receptionist
• Instant Lead Capture and Response
• Automated Quoting and Scheduling
• Reminders and Re-engagement
What Your Business Looks Like After We Build This.
Every call answered. Every emergency captured. Your schedule consistently full. Your team focused on jobs, not chasing the phone. Trade owners typically recover £25,000 to £75,000+ in the first year and stop losing the jobs that were quietly disappearing before.
BUILT FOR YOUR TRADE.
We specialise in home service and trade businesses across the UK. These systems are not generic. They are built around how your specific business runs.
• Plumbers and Pipe Services
• Electricians and HVAC
• Multi-Van and Franchise Operations
Book a Free AI Audit. Leave With a Clear Plan and Next Steps.
In a free 20-minute call, we map exactly where your trade business is losing jobs, show you what a built system would look like for your operation, and give you a written automation opportunity brief and ROI projection to keep. Whether you work with us or not.
What you leave with
Most people tell us the audit alone was worth the 20 minutes.